Renewing your Coverage

Access Health CT consumers enrolled in health and/or dental plans must renew their coverage during the annual Open Enrollment Period, starting November 1. HUSKY Health enrollees' eligibility to renew their coverage is redetermined on the basis of original enrollment dates, and redetermination may fall outside of the Open Enrollment Period. 

Access Health CT encourages all customers to shop and compare plans this year. If you are already enrolled through Access Health CT, you may need to take action to renew your health and/or dental plan and see all the financial help available to you. Make sure to report any changes to your information, like your household size, income and tax filing status.

 

Have you changed jobs this year?

Has your household income changed since you enrolled?

Has your home and/or mailing address changed since you enrolled?

 

If you answer “yes” to any of these questions, you must report the change(s) to us immediately. 

 

Make sure to report any changes to your information since you enrolled, like your household size, household income and tax filing status. 

 

Options to Renew

  • If you have an online account with Access Health CT, you can sign in here to renew your health and/or dental coverage. Upon signing in, click Report a Change/Renew Coverage under “I want to” to begin. If you don't have an online account but want to set one up and link it to your application, click here for instructions. 
  • You can renew coverage over the phone by calling 1-855-805-4325. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator. 
  • Visit one of our Enrollment Locations for one-on-one help with your renewal.
  • For in-person help, click here.

 

How to Renew during the annual Open Enrollment Period

  1. Sign in to your online account at AccessHealthCT.com.
  2. Click Report a Change/Renew Coverage under “I want to” to begin. 
  3. Select Report Income or Household Changes for 2024 and Renew for 2025.
  4. Please review all sections, including questions about your household size, household income and tax filing status. 
    1. If you need to report any changes to your information, select Report a Change and Renew. If not, select Proceed to Renewal.
  5. Compare health plans and find one that works for your needs. Consider things like your premium (monthly payment), deductible, co-payments, provider network and prescription drug coverage. 
  6. If your current health plan doesn’t include dental coverage, please make sure to review our options for dental insurance. You do not need to have a health plan with us to choose a dental plan.
  7. Complete your enrollment, and if asked, provide documents needed to verify information.

 

For more information about renewing your health and or/dental coverage, click here.

 

Tips for a Smooth Renewal

  • Make sure you know what you need to do to complete your renewal, and when. Don't let the deadline catch you by surprise; make sure you renew your health and/or dental coverage by December 15 to avoide a lapse in coverage. (Remember: The deadline to enroll for January 1 coverage is December 15; if you enroll between December 16 and January 15 your plan will start February 1.)
  • If you have preferred doctors, healthcare providers or prescription drugs, check that they are included in your 2025 plan. You can enter a doctor's name or ZIP code when you apply through Access Health CT, as well as any prescription drugs you want to be sure are covered. When comparing health plans, you will be able to see which plans include your preferred doctors and prescription drugs.  
  • Schedule time with your Certified Broker who can help recommend a health and/or dental plan for you, for free. You can search for a Broker in your area who speaks your language or come to one of our Enrollment Fairs where Brokers will be available to advise you. Already have a Broker? To get their contact information, sign in at AccessHealthCT.com and click "Manage My Assistance."