Managing your Access Health CT application is easier with an online account. You can use your online account in several ways, including making routine changes to your household information and your application. With an online account you can also:
- View important notices
- Report changes to your household information, like your household income, home and/or mailing address, and contact information
- Provide an email address and opt in to receive SMS alerts
- Add or remove a household member from your application
- Cancel your coverage
- Renew your coverage
- Upload documents
- Find Help from a broker or Certified Application Counselor (CAC)
Create an online account before you start your application so you can access your application at any time. If you already started an application with Access Health CT, follow the steps below to create an online account and link it to your current application.
Creating an Online Account
- Visit AccessHealthCT.com and click “Create Account” at the top
- Enter your First Name and Last Name exactly as they appear on your legal documentation (such as state-issued ID, license, Social Security Card, or Green Card)
- Provide your Email Address. Make sure you have access to this email account; you will receive important messages related to your Access Health CT online account
- Create a Password. A unique password must be 9 to 15 characters with at least one number, one uppercase letter, one lowercase letter, and one special character (i.e., !, #, %, etc.)
- Complete the Security Questions. Please select 4 different questions and answers. You will be asked these questions if you forget your login information
- Security Image. You must check the box to proceed and complete the reCAPTCHA security verification
- User Acceptance Agreement. You must check the box to proceed. Click here to view the agreement
- Click Create Account
Linking Online Account with an Existing Application
Follow these steps to link your online account with your current application. Make sure you use your most recent application. If you do not know which application to link to your online account, please contact Access Health CT.
- Sign in and click on “Link an Existing Application”
- Enter the following information (it must match the information in your application and the Eligibility Determination Notice that we mailed to you):
- First Name and Last Name
b. Date of Birth
c. City
d. State
e. ZIP Code
f. Your application ID number (This is included in all notices we send to your household by mail)
- First Name and Last Name
- Click “Submit”
- Review your information
After you link your application to your account, you will see the status of your health and/or dental coverage and will have the option to report changes, renew coverage, upload documents, and view notices in your account inbox. In addition, if you wish to receive paperless notifications in your account inbox instead of paper notifications by mail, you will have the option to opt in to paperless notifications.
If you require assistance with adding the application to your account or have questions, please call 1-855-805-4325. If you are deaf or hearing impaired, you may use the TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator.
Make sure you have your application ID number and household information ready!